FAQ: The Outbreak™ Game - Introducing Factions + All-New Content
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

What is The Outbreak?

The Outbreak™ is a virtual race fitness game (built in Unity) where your real world steps and exercise translate into in-game currency within the app that you can use to fight zombies and overcome obstacles to progress through a number of unique races and challenges.

Interested in learning more about how The Outbreak™ works? https://outbreakchallenge.com/

Last updated: March 15, 2022 10:13

How are these Faction Races different from other races & challenges?

The creation of these Faction Races is something that we have been chomping at the bit to develop for some time now. The addition of the Faction Races to The Outbreak™ platform will bring a metric ton of additional features and upgrades that will enhance not only these new races, but nearly every other race and challenge we offer. Faction Races will introduce never before seen NPC encounters, dynamic locations, and challenging enemies and obstacles to overcome. We will also be introducing a brand new dialogue system that will immerse you deeper into the Fallen World story than ever before.

Last updated: March 15, 2022 10:13

What is the Kickstarter Medal?

The Kickstarter Medal is a tier reward specific to this Kickstarter project. We know that collecting the real life medals from each of the unique The Outbreak™ Races are something that the players love. The Kickstarter Medal is a way for folks interested to receive a special medal unique to this project to thank them for helping to bring this idea to life.

Last updated: March 15, 2022 10:13

Are you guys really playing a D&D game set in this world too?

Yes! Well, a D&D style game. Mike, the CEO, used to run White Wolf Publishing and is an old school RPG guy at heart. Ultimately it’s a fun way to bond as a team, while helping to build out the world and lore of The Outbreak™. If you’re interested in learning more and getting to know the members of our team through D&D, you can checkout the Podcast below. bit.ly/outbreak-podcast

Last updated: March 15, 2022 10:13

How much control will I get if I choose to become an NPC or Enemy in the world?

Honestly, quite a bit! – While we’d like to avoid going full Boaty McBoatFace, we will work with you to creatively achieve a level of awesome harmony where you are represented within the game in the way you’d like to be while still fitting into The Outbreak™ world.

Last updated: March 15, 2022 10:13

How long has FIX been making this game?

FIX launched the prototype version of the Outbreak in 2015 as a corporate walking challenge. Back then it was called A Step Ahead: Zombies. It was 2018 when FIX transitioned it from a web prototype into the early version of the Unity app that exists today. But it wasn’t until the real world outbreak of 2020 that FIX re-thought its market for this game and transformed it into a Virtual Race for consumers/everyday users. While there is still a corporate walking challenge available, most of what FIX works on now is the Virtual Race mode to be used by individual customers.

Last updated: March 15, 2022 10:13

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!
No shipping updates are provided.
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

How do I update my shipping address?

BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.

When will my order be shipped, charged or locked?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

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